Electric Tobacconist – WILL THERE BE Still Time To CHANGE And Re-Proceed With The Order?
The Electric Tobacconist is probably the leading UK online electronic cigarette stores selling some of the top brands of vaporisers and e-cig products available. They’re located in the center of Cornwall in the South East of England. There are several other leading brands of electric cigarettes available like the Champ, Marl and Vapesti brands. The Electric Tobacconist strives to supply the most effective in vaporisers and electric cigarettes, in stock and ready to sell. Their concentrate on quality over price makes them just about the most popular online vaporisers and e-cig shops in the united kingdom. They’re constantly updating and improving upon their e-commerce facilities so that customers can easily choose the products that best suit their needs and budgets.
There are unfortunately delays because of capacity issues when it comes to the Electric Tobacconist. However, that is something that they’re actively working to resolve. In July, they received additional capacity and now they boast a 2.5kVA power supply. This should help to improve the reliability of these services, although there are occasions that the problem does present itself. This however rarely happens, as the staff is always extremely friendly and helpful, answering any queries or concerns that customers may have quickly and without hassle. The staff does ensure that the customer is fully content with the products that they are ordering, prior to the order is dispatched.
Throughout a recent visit, we were told that the Electric Tobacconist’s orders usually take between three and six weeks to reach. This is largely influenced by which country the vendor is based in, as you can find delays due to international shipment times, plus the time taken for the vendor to send the goods over. This then affects the speed at which they are able to process the orders, as well as the amount of stock that they have on hand. They are working to enhance their speed of service, in order to cope with increased demand and reduce the amount of time it takes them to fill orders and dispatch them to their customers.
When we visited Brightpearl, that they had approximately fifty products available, which was significantly less than some other online stores. Additionally it is likely that they are experiencing higher demand than various other online stores, that could explain the difference to be able volumes. However, despite this, these were still very prompt in their service, with one member of the team even greeting us as we entered the shop.
The staff provided excellent customer support, helping us to understand the various products that they sold, including their relative merits. We were even offered the chance to buy a few items to test out, although we’re able to not sample them all. There is no customer service phone number, so we were left with the friendly and helpful staff of Brightpearl to manage. Once we had bought a few items from them to test out, we were then able to contact them to learn how fast they would deliver the items to your home. They delivered quicker than most e- cigarette or vaporizer companies, nonetheless it seemed to be determined by how fast we were willing to wait.
As a result of overwhelming number of orders that they are currently experiencing, they are now experiencing unprecedented degrees of traffic in their stores. In fact, they are still having problems with slow-moving delivery vans, which are causing significant delays operating. As a result of this, they’re only processing orders under emergency conditions. Also, they are implementing further automation in order to increase efficiency and save their employees time. In the mean time, they are pleased to welcome back regular customers that have recently ordered from them, provided that they are making a supplementary purchase or two through “extras.”
Customer service is the number one issue that we always want to see first when dealing with an online vendor such as this. We were very impressed with how promptly our request of a refund was handled. We were also very pleased to learn that we did not have to pay for a second opinion or to contact other customers regarding our concerns. In fact, the entire process was handled entirely in a timely fashion.
Overall, we were extremely impressed with this company’s customer vapinger.com service and would recommend to anyone who is currently experiencing problems with their order fulfillment. In the foreseeable future, we will continue to keep an eye on things such as the electric tobacconists which are experiencing severe delays because of an influx of orders. We will also continue to monitor the electric marketplaces so as to determine the quality vendors which are currently experiencing issues. Ultimately, it seems that many people are noticing that the grade of the products in the electric marketplace has dramatically increased. Hopefully, this will continue to end up being true for the long term. However, we will continue steadily to monitor the situation since it evolves.